Terms and conditions
Overview
Welcome to the WatchMe online store.
These Terms of Service govern the use of the online store and website services. The terms "we," "us," "our" refer to UAB Sponge, operating under the trade name WatchMe, the online store, and the website https://watchme.lt.
UAB Sponge, operating under the trade name WatchMe, manages this online store, including the information, content, features, tools, products, and services provided therein, to offer customers a convenient shopping experience. All of the above is hereinafter referred to as "the Services."
Our online store operates on the Shopify platform, which helps us provide e-commerce services.
By using our website, browsing the online store, placing an order, or purchasing goods, you agree to comply with these Terms of Service, as well as our Privacy Policy and other rules and policies published on the website.
If you do not agree with these Terms of Service or the Privacy Policy, please do not use our online store and Services.
1. Website Access and Account
By using our Services, you confirm that you are at least the age of majority according to the laws applicable in your place of residence.
To use certain Services, including purchasing goods, you may be asked to provide certain information, such as your name, surname, email address, phone number, billing, payment, and shipping information.
You confirm that all information provided in our online store is true, accurate, current, and complete. You also confirm that you have the right to provide this information.
If you create an account in our online store, you are responsible for the security of your login credentials and for all activities carried out using your account.
You are not allowed to transfer, sell, assign, or otherwise grant another person the right to use your account without our prior written consent.
2. Our Products
We strive to ensure that the product information provided in the online store is accurate, clear, and current.
However, product photos, colors, appearance, sizes, or other visual elements may slightly differ from the actual product due to the device used, screen settings, lighting, or other technical reasons.
Product descriptions, prices, availability, and other product-related conditions may be changed at any time without prior notice.
We reserve the right to discontinue the supply of any product, limit the quantity of goods sold, or refuse to fulfill an order at any time if there are reasonable grounds for doing so.
3. Orders
By placing an order in our online store, you are making an offer to purchase the selected products under the conditions valid at the time of placing the order.
An order is considered accepted only when we confirm its acceptance. Before accepting and processing an order, payment must be received and confirmed.
If payment is not confirmed, is rejected, canceled, or cannot be processed due to technical reasons, the order may not be accepted or its fulfillment may be suspended until payment is successfully made by another available payment method.
Before placing an order, please carefully check all provided information, including selected products, quantity, price, shipping address, contact details, and payment method.
If an order cannot be accepted, is changed, or canceled, we will endeavor to inform you by contacting you via the details provided during the order, such as email or phone.
Your purchases are subject to our Returns Policy, which you can review here: Refund Policy.
You confirm that the purchased products are for personal or household use, unless otherwise agreed in writing with us. Purchase of products for commercial resale or export without our consent is not permitted.
4. Prices, Currency, and Payment
All prices indicated in the online store are in Euros (EUR), unless explicitly stated otherwise.
Prices, discounts, promotions, and special offers may be changed without prior notice. The price applied to a product is the one valid at the time of placing the order and is indicated in the order confirmation.
The following payment methods are available in our online store:
- Swedbank online banking;
- SEB online banking;
- Luminor online banking;
- Citadele online banking;
- Šiaulių bankas online banking;
- Visa payment cards;
- MasterCard payment cards;
- Apple Pay;
- Google Pay.
Payments are made in Euros. Payments are processed using the MakeCommerce.lt payment platform.
In the online store, payments are processed using the MakeCommerce.lt platform, which is managed by Maksekeskus AS, legal entity code 12268475, address Liivalaia 45, Tallinn 10145, Estonia.
For payment initiation, execution, and confirmation, your personal data required for payment may be transferred to Maksekeskus AS and other service providers involved in the payment transaction, including banks, card organizations, or payment method service providers.
When paying by payment card, a single transaction limit of up to 1000 EUR may apply, unless otherwise specified by the payment service provider or seller. If the order amount exceeds the applicable limit, the buyer may be offered another payment method or an individual payment solution.
Order processing begins upon successful payment confirmation. Payment confirmation is usually received immediately after a successful transaction, but in certain cases, it may take longer due to procedures applied by banks, card organizations, or payment service providers.
You agree to provide valid, accurate, and complete purchase, payment, and account information for all purchases made in our online store.
5. Shipping and Delivery Terms
Product delivery terms, deadlines, methods, and prices are indicated in the online store or at the time of placing the order.
All specified delivery terms are approximate, unless explicitly stated otherwise. We are not responsible for delivery delays caused by parcel carriers, parcel locker operators, customs procedures, force majeure circumstances, or other reasons beyond our control.
You must provide a correct and complete shipping address and contact details. If due to incorrectly provided data the goods cannot be delivered or delivery is delayed, the responsibility lies with the buyer.
When goods are transferred to the carrier, the risk of accidental loss, damage, or destruction passes to the buyer to the extent permitted by applicable law.
6. Intellectual Property
All content presented in our online store, including but not limited to trademarks, texts, photos, illustrations, graphic elements, product descriptions, design, logos, video material, and other information, belongs to UAB Sponge, operating under the trade name WatchMe, its partners, or licensors.
This content is protected by copyright, trademark, and other intellectual property laws.
You are granted the right to use our online store only for personal, non-commercial purposes. Copying, distributing, modifying, publishing, transmitting, selling, or otherwise using the content on the website without our prior written consent is prohibited.
7. Third-Party Tools
Our online store may use third-party tools, services, or technologies that we do not directly control.
Such tools and services are provided under the terms set by their providers. We are not responsible for the operation, availability, security, or content of third-party tools, except where liability is mandatory under applicable law.
By using such tools, you agree that their use may be governed by the terms and privacy policies of the respective third parties.
8. Third-Party Links
Our Services may contain links to third-party websites, platforms, or services.
We do not control such third-party websites and are not responsible for their content, accuracy, privacy practices, security, or operation.
Before using third-party websites or entering into transactions on them, we recommend that you familiarize yourself with their terms and privacy policies.
9. Relationship with Shopify
Our online store operates on the Shopify platform, which provides the technical infrastructure for e-commerce.
Nevertheless, all sales and purchases made in our online store are conducted directly between you and UAB Sponge / WatchMe.
By using our Services, you understand and agree that Shopify is not the seller and is not responsible for the purchase and sale relationship between you and WatchMe, including product quality, delivery, returns, or other issues related to purchased goods.
10. Privacy Policy
The processing of personal data is carried out according to our Privacy Policy, which you can review here: Privacy Policy.
The Privacy Policy explains what personal data we collect, for what purposes we use it, to whom it may be transferred, how long it is stored, and what rights you have.
Since our online store operates using the Shopify platform, certain of your personal data may also be processed by Shopify according to its applicable privacy policy.
11. Feedback and User Content
If you submit, upload, post, or otherwise transmit ideas, suggestions, feedback, reviews, comments, or other content to us, you confirm that you have the right to do so.
By submitting such content, you grant us the right to use, reproduce, edit, publish, distribute, and publicly display it to the extent permitted by applicable law.
You confirm that your submitted content does not violate third-party rights, is not illegal, offensive, misleading, defamatory, discriminatory, or otherwise inappropriate.
We reserve the right to remove or not display any user-submitted content if we believe it violates these Terms, laws, or third-party rights.
12. Errors, Inaccuracies, and Omissions
Our online store may sometimes contain errors, inaccuracies, or omissions related to product descriptions, prices, promotions, shipping fees, delivery times, product availability, or other information.
We reserve the right to correct errors, inaccuracies, or omissions at any time, change or update information, as well as cancel orders if the information provided at the time of ordering was inaccurate.
If an error is noticed after you place your order, we may contact you and offer to clarify the order conditions or cancel the order and refund any funds already paid.
13. Prohibited Uses
By using our Services, you agree to use them only for lawful purposes and in compliance with these Terms.
It is prohibited to use our Services:
- for illegal, fraudulent, or harmful purposes;
- in violation of applicable laws or the rights of others;
- in violation of our or third-party intellectual property rights;
- by providing false, misleading, or inaccurate information;
- by sending spam, viruses, malicious code, or other harmful content;
- by attempting to circumvent website security, payment, or access control measures;
- by collecting, storing, or tracking personal data of others without a lawful basis;
- by disrupting the operation of the website, servers, networks, or Services.
If we determine that you have violated these Terms, we reserve the right to limit, suspend, or terminate your access to our Services.
14. Automated Tools and Data Collection
Without our prior written consent, it is prohibited to use robots, automated tools, data collection tools, artificial intelligence agents, or other automated systems to access, copy, collect, index, or otherwise use the content of our online store.
We may apply technical measures to protect the website from automated access, unauthorized data collection, or other inappropriate use.
15. Termination of Agreement
We may limit, suspend, or terminate your access to the Services at any time if you violate these Terms, laws, or the rights of others.
You may stop using our Services at any time.
After any termination of Service use, those provisions of the Terms that by their nature should survive will continue in full force and effect, including provisions regarding liability, intellectual property, indemnification, and governing law.
16. Warranties and Consumer Rights
We strive to ensure that our Services are provided properly, safely, and of high quality. However, we do not guarantee that the website will always operate uninterrupted, error-free, securely, or with complete accuracy.
Products are subject to consumer rights and warranties provided by law. No provision of these Terms limits your rights that cannot be limited by applicable law.
If a purchased product is of poor quality, damaged, or does not match the description, you have the right to contact us in accordance with applicable laws and our Returns Policy.
17. Limitation of Liability
To the extent permitted by applicable law, UAB Sponge, WatchMe, our employees, partners, service providers, or licensors shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our Services.
This limitation of liability does not apply in cases where the limitation of liability is prohibited by mandatory applicable law.
No provision of these Terms shall negate or limit the consumer's rights granted to them under the valid laws of the Republic of Lithuania and the European Union.
18. Indemnification
You agree to indemnify reasonable damages and protect UAB Sponge, WatchMe, Shopify, our employees, partners, service providers, and related persons from reasonable claims, losses, costs, or liabilities arising from your violation of these Terms, violation of laws, or unauthorized use of the Services.
19. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, such provision shall be enforced to the fullest extent permitted by law or replaced by a valid provision that most closely matches the original intent.
The remaining provisions of the Terms shall remain in full force and effect.
20. Waiver and Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms, the Privacy Policy, the Returns Policy, and other rules published on our website constitute the entire agreement between you and us regarding the use of the Services.
21. Assignment of Rights and Obligations
You may not transfer or assign your rights and obligations under these Terms without our prior written consent.
We may transfer or assign our rights and obligations under these Terms if it does not conflict with applicable laws and does not infringe on your rights as a consumer.
22. Governing Law and Dispute Resolution
These Terms of Service are governed by the laws of the Republic of Lithuania.
All disputes arising from these Terms, the Services, or purchases in our online store shall be resolved through negotiation. If a dispute cannot be resolved amicably, it shall be resolved in accordance with the procedure established by the laws of the Republic of Lithuania.
Consumers also have the right to contact the State Consumer Rights Protection Authority or use other dispute resolution measures provided by law.
23. Headings
The section headings used in these Terms are for convenience only and do not affect the interpretation of the Terms.
24. Changes to the Terms of Service
You can always review the most current version of the Terms of Service on this page.
We reserve the right to update, change, or supplement these Terms at any time by publishing an updated version on our online store.
Your continued use of the Services after the publication of changes to the Terms constitutes your acceptance of the updated Terms.
25. Contact Information
If you have any questions about these Terms of Service, you can contact us using the following details:
Trade Name: WatchMe
Company: UAB Sponge
Legal Entity Code: 302494020
Address: Žalgirio g. 131, Vilnius, LT-08217, Lithuania
Email: info@watchme.lt
Phone: +370 611 13 332
VAT number: LT100008112118